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Hearing Aid Compatibility

Cellular One...One Company for Compatibility.

Cellular One is commited to providing a selection of compatible phones for customers with hearing impairments. Cellular One complies with the hearing aid compatibility rules of the Federal Communications Commission (FCC), designed to make mobile phones more accessible to persons with disabilities. The FCC has created a rating system to help consumers with hearing disabilities find a phone that will work with their hearing aids.


The "M" stands for microphone; phones with M-ratings have been tested and rated for acoustic coupling purposes. Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices set in microphone mode than phones that are not labeled. The higher the "M" rating, the more likely you will be able to use the phone with your hearing aid in microphone mode. The "M" rating is "better" or higher of the two ratings.


The "T" stands for telecoil; T-rated phones have been tested and rated for inductive coupling purposes. A telecoil is a small device built into some hearing aids for use with telephones as well as assistive listening devices. Phones rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices set in telecoil mode than phones that are not labeled. The higher the "T" rating, the less interference a handset will cause.

When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect noise from interference. Interference varies depending upon the hearing device and the phone. The wireless telephone industry has developed ratings to assist hearing device users in finding phones that may be compatible with their hearing devices. not all phones have been rated. Ratings are shown on a phone box or label. The ratings are not guarantees. Results will vary depending on the hearing device and individual hearing loss. if your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you will be to experience interference noise from mobile phones.

Compatible Phones (Updated June 2021)

These phones have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult Cellular One or the manufacturer of the phone for information on hearing aid compatibility. if you have questions about return or exchange policies, visit the store where you purchased your Cellular One phone. Additional phones may be available through special ordering. Please contact Cellular One for more information.

Alcatel GF3 M4/T4
Apple iPhone 11 M3/T4
Apple iPhone SE (2020) M3/T4
Apple iPhone 12 Mini M3/T4
Apple iPhone 12 Pro M3/T4
Motorola Moto E7 M3/T4
Motorola Moto G7 Fast M3/T4
Motorola Moto G7 Play M4/T3
Samsung Galaxy Note 20
Samsung Galaxy Note 20 Ultra
Samsung Galaxy S9
Samsung Galaxy S10
Samsung Galaxy S20
Samsung Galaxy S20 Plus
Samsung Galaxy S20 Ultra


Minimize Audible Interference

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